Frequently Asked Questions
Contact us if you need further assistance.
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Our sleepwear is made with soft, breathable natural and bio-based fibers, including TENCEL™ Modal derived from responsibly sourced beechwood. All Half Asleep products are vegan and cruelty-free. We use low-impact dyes that are gentler on the environment and certified by bluesign®.
We also minimize waste by repurposing fabric offcuts and using recycled, recyclable, biodegradable, or compostable packaging whenever possible.
Learn more about our commitment to sustainability here.
Our sleepwear has a comfortable, relaxed fit, so we generally recommend ordering your usual size. If you are between sizes, we recommend you size down. Check the fit guide on the product page or contact us if you have further questions.
Our pajama sets are normally sold together. They were designed with a loose, relaxed fit to accommodate different proportions.
Occasionally, we may have individual pieces available to create a mixed-size set. Contact us at orders@halfasleep.co to see if we can accommodate your request.
Hand wash or machine wash according to the garment’s care label. To help preserve the fabric and color, wash only when necessary and lay flat to dry in the shade.
Standard shipping is free on U.S. orders. Expedited shipping options and prices are shown at checkout.
Standard U.S. shipping typically takes 1–4 business days after your order ships. You’ll receive tracking information by email as soon as it is on the way.
Yes. International shipping rates and estimated delivery times are calculated at checkout.
Import duties, taxes, and customs fees are not included unless otherwise stated. These charges are determined by your local customs authority and are the customer’s responsibility.
Yes. Eligible items may be returned or exchanged within 30 days of delivery.
Items must be unworn, unwashed, unaltered, and returned with their original tags and packaging. Returns that do not meet these conditions may not be accepted.
To start a return, you have two options.
1. You can log into your account and request a return.
2. Email orders@halfasleep.co with your name, order number, the item you are returning, and the reason for your request.
For an exchange, please include the replacement size, color, or style you would like. If your request is approved, we’ll send you a return shipping label and instructions.
Return shipping is free for eligible returns made within 10 days of delivery when the required two-minute anonymous survey is completed.
Otherwise, the return shipping cost will be deducted from your refund.
Once your return is received and inspected, we’ll email you with an update.
Approved refunds are issued to the original payment method. Original expedited shipping charges are nonrefundable.
For exchanges, your replacement will be sent after the returned item is approved. You’ll receive new tracking information by email. Exchanges are subject to availability.
Contact us if you need further assistance.